Jacaranda Reviews

HOTEL, BRUSELAS 4-6 | PLAYA DE FANABE, COSTA ADEJE, ADEJE, TENERIFE, CANARY ISLANDS 38670,

Reviews for Jacaranda, Costa Adeje, Tenerife, The Canaries

LOCATION

4 out of 5
4 Stars

ACCOMMODATION

4 out of 5
4 Stars

KIDS FACILITIES

5 out of 5
5 Stars

OVERALL RATING

4.2 out of 5
4.2 Stars
The contemporary nine-storey Jacaranda hotel with its spectacular waterfall and six swimming pools, is located on the Adeje coast of Tenerife. The 563 air-conditioned guestrooms at the Jacaranda, feature balconies, Air conditioning, telephone, hairdryer, safety deposit box, cable TV and minibar. All-Inclusive and half board rates are available. Guests can soak up the sun with a cocktail in the hotel’s gardens, while children enjoy the miniclub and kids pool. Tenerife Airport is just 20 mins from the Jacaranda Hotel. Facilities at the include 4 large outdoor swimming pools, one with sea water, 1 heated, 2 children's splash pools, 2 sun terraces with pool bar service and linked by a waterfall, free sun loungers, modern restaurant, lounge, tennis court, table tennis, pool tables, archery, basketball, aerobics and regular daytime and evening entertainment programmes.
Meals & Drinks...HB . All Inclusive buffet breakfast, continental breakfast, buffet lunch, afternoon tea and cakes, dinner and sandwiches and snacks . All Inclusive drinks include wine, selected cocktails, selected liqueurs, selected aperitifs, whisky, gin, rum, vodka, brandy, local beer, soft drinks and tea and coffee.

The Jacaranda is a lovely hotel with a very nice reception area. Our room was spacious and kept very clean. The maids do a great job.

The food was really good and varied and the entertainment wasn't too bad either. Surrounding area had various bars and restaurants and was fairly quiet which made for an overall relaxing holiday.

Bury

LOCATION:
4 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
4.3 Stars
"If you fancy eating pork till it comes out of your ears then this is the perfect hotel for y..."

If you fancy eating pork till it comes out of your ears then this is the perfect hotel for you to visit. And if you are visiting this hotel make sure you hire a safe as the hotel manager refuses to believe you when all of your posessions go missing. This was my holiday from hell! Last year I went to a 3* self-catering hotel and loved it, this year, I thought that 4* would be a real treat and it was anything but. Leaking roofs, leaking bathrooms theft, pork pork and more pork and a stuck up manager with the manners of a pig!
If your too late to cancel- enjoy! (FRASERBURGH)

LOCATION:
5 Stars
ACCOM:
4 Stars
KIDS:
0 Stars
OVERALL:
4.3 Stars
"My 2 sisters and a niece and myself had read some comments on another site and were dubious ..."

My 2 sisters and a niece and myself had read some comments on another site and were dubious at what we would find on arrival , I really dont know why we worried all staff were most polite and courteous and very helpful, the meals were plentiful and a good variety of choice. Our room was spotless and when we asked for extra pillows we had them sent over straight away. Our only bugbear was the poolside loungers were taken up by groups with their towels as early as 6am and sometimes not even used until late afternoon where the people had gone out for the day and wanted to be poolside on return. Hotel thoroughly recommended would go back definatley. Entertainment could be improved on by cutting back on strobe lighting a bit especially where small children were seated around the stage area which I thought very good idea. (Bristol)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"We went in January for one week and we unfortunately had cockroaches in the bathroom every n..."

We went in January for one week and we unfortunately had cockroaches in the bathroom every night - some very big ones! The bedrooms a large and spacious yet they appeared dated and would have appreciated a good painting - this included the corridors and lift areas. The reception area is very spacious and the staff really helpful and courteous - as were the dining room staff yet another lick of paint would not go amiss. I would rate this hotel as a 3+star - not a four. The areas around the pool were dangerous due to the missing tiles other viewers have suggested - there's even missing tiles in the childrens paddling areas - I caught my toes on these far too regularly...
The resort area is indeed lovely for families and there's excellent walks along a safe and clean promenade. You'll have a good time at the Jacaranda but tell the owners to paint it soon!!! (Liverpool)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
4.9 Stars

I can honestly say that i don't have one bad word to say about the Jacaranda Hotel. The room's were very spacious and immaculately clean. The restaurants were again very clean and the food delicious. All members of staff were extremely courteous and very helpfull. I plan on going back to Tenerife again in a few months and the reason is the Jacaranda. I couldn't recommend this hotel enough for all age groups.


Neath

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"as this was our first holiday for a long while ,we decided to go 4star and we feel that the ..."

as this was our first holiday for a long while ,we decided to go 4star and we feel that the jacaranda didnt let us down.the first thing we noticed was how clean the hotel was ,spotless,a very high standard through out the whole of the hotel.
when we got to our room ,we were some what disapointed as we had asked for a pool side balconey veiw,but we had a back facing room which was twice the size of the pool side rooms, but had a view out towards the mountains ,so we decided not to express our disapointment,and i must admit after a few days we decided that the view from our double balconey was far better than the pool view ,from a single balconey! the pools are in need of some repair a few tiles missing here and there and some cracked tiles around the pool but this is minor and will not cause you any problems .we found the top pools very nice and much more family friendly than the lower pools ,one of which is very large and deep.the hotel is very big ,so big that i think it would benifit from a guided tour when you book in ,most areas are sign posted ,and the staff are friendly so u can always ask for directions. when you get to your room, pool side towels are provided and you can change these for free every day,but dont lose them or you will incurr a charge . the only thing we would say was that there was not enough bar staff as it took an age to get served at most times of the day
we also feel that if u are going to go on excursions ,take note that the water park is only a 3 euro taxi ride away and this takes 5 mins max from the hotel ,DONT get the free bus , as this runs every hour and the pick up is the last one on its route ,we waited 40 mins ,in a large que of 20-30 people,only to find that there was only 6 seats left on the bus when it eventually arrived 15 mins late ,take the taxi option,N.B this is not a reflextion on the hotel ,which had nothing to do with our excursions ,but of our gullibity at the tour rep ,the same goes for loro park which is a lovely place ,but after 2 1/2 hours on a coach picking up people from all over the island ,the scenic vistas and fantastic sealion and dolfin shows was tinged with loathing that we had another 21/2 hour coach trip around the island to get back,so we struck a deal with a taxi driver who got us back to the hotel in exactly 1 hour for 75 euros ( his original price was 90 ,but after a little bartering ,got him down to 75 ,if we weren't so desperate not to go on the coach i'm sure we could have got him down to 50 !,but hey you might want a free un-guided tour of some of the more rougher areas of northern tenerife .
the food was plentyfull and of a very high standard with plenty of choice and plenty of food stations as it is of a buffet style,gents please note that you have to dress for dinner ie trousers. the room cleaning was every day and they changed the bath room towels daily as well and was of a very high standard that could not be faulted.as for entertainment, the kids club was well run and our two monsters really enjoyed it the evening entertainment was not bad either a little corny ,but entertaining,to sum up we really enjoyed our stay and will definatly be booking again next year,but next time for 2 weeks as 1 week is not enough

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars
"The hotel was amazing.... there were a few minor issues as with every hotel. Some small mosa..."

The hotel was amazing.... there were a few minor issues as with every hotel. Some small mosaic tiles were missing from the pools. The wooden decking around the pool became very slippy when wet. You had to reserve a sun bed but you have to anywhere. The staff were so helpfull, I chatted with the cleaning ladies every morning and said thanks for cleaning the room. The reception staff were great, all staff working in the dinning room were very clean and gave great service. During our stay a guest walked into a waiter carry a tray with some red wine on it. The wine and glass landed on the floor and all over my wifes back. The staff were so apologetic eventhough it was not their fault. They cleaned my wifes clothes rest the table and produced a very good rojoa. I noted that at no time were any of the staff shouted at and they all appeared to be happy. The evening entertainment was good but the waiters get very busy so look after them with a good tip and there are no problems. All in all the holiday was great. I tried to go there again this april (2003) but they were fully booked. Hope you have a great time like we did.

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"My stay in the Jacaranda hotel can best be described as horrifying. In my opinion the Island..."

My stay in the Jacaranda hotel can best be described as horrifying. In my opinion the Island is second-to-none qualified for a short holiday, to be away from your daily concerns and to enjoy the night life. I earlier spended a vacation there, frankly not so far away from the Jacaranda hotel, and i therefor knew what a sprankling night life Playa de las Veronicas had. Given that, I chosed for the Jacaranda hotel.

If you are a fluent Spanish-speaker like I am, you're probably not gonna have any communciation problems with the staff. If you're not, like my girlfriend you 're gonna have great difficulties communicating with the restaurant, bar and cleaning staff. Admitted that the reception is an exception to that, as i noticed they have native speakers there for any of the western europe's languages. In my opinion the hotel staff is generally very rude. As the first day of my stay i had to learn that some of the restaurant employees as well as the entire Pianobar staff was calling my girlfriend names in Spanish, very sexually tinted things. Unaware of the fact I have command in that language. I decided not to mention it, but to complain about it at a higher level, not involving my girlfriend). As i found, both managers ( restaurant and bar ) had barely any command of English. So I continued in Spanish, but my complaint was definetely not taken seriously. Finally i got to speak to some German accent f*** who was telling me basically not to waste his time.

The second incident was about a giant load of garbage in front of our appartments door. As i complainted at the reception there was nobody available they said. Maybe i could ask one of the bar employees if the could find some time to clean it up. This is, in my opinion, not a standard for a four star hotels service. Then there was thing i heard, the bar manager mentioned above was shouting at one of his employees for about an hour, at 2.00am and i could hear any word from it. Not mentioning the idea of being waked up by the staff, the things he was saying were absolutely incivil. It was an agonizing issue.

The food offered in the hotel was disgusting in my opinion, although some of my fellow tourists, including my girlfriend were rather positive. Maybe having to go through the incidents described above disables me from judging witouth prejudice on this matter.

To end up positively, the facilities, as well as the cleaning in generic was fair. I can't say anything in favor of the hotel more, believe me. As for Tenerife, it maintains keeping a magnificent image for me, and i'll spent some more of my holidays there.

If you go to Tenerife, i can most certainly recommend you not to pick Jacaranda.

reactions? ilanestevam@hotmail.com

LOCATION:
4 Stars
ACCOM:
3 Stars
KIDS:
0 Stars
OVERALL:
3.5 Stars
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