Santa Lucia Reviews

CALLE DE DUC ESTREMERA 6, PALMA NOVA, MAJORCA, BALEARIC ISLANDS 0718

Reviews for Santa Lucia, Palma Nova, Majorca, The Balearics

LOCATION

4 out of 5
4 Stars

ACCOMMODATION

4 out of 5
4 Stars

KIDS FACILITIES

4 out of 5
4 Stars

OVERALL RATING

4.3 out of 5
4.3 Stars
The popular Santa Lucia most definitely struck gold when it came to the creme de la creme of locations. Jutting out on a headland, it looks like its half floating in the turquoise-green seas. And youll be floating on cloud nine from the moment you check in here. Not only are you sitting on one breathtaking beach, but there are two to choose from. Son Matias and Palma Nova - and youre literally right on both of them. No wonder those in the know flock back here year after year. And not only are you in dream beach territory, but youre also only a stones throw away from the resort centre with its charming coffee shops, inviting restaurants and atmospheric bars. Once youve unpacked your suitcase at the Santa Lucia though, its highly likely you wont want to leave. And who could blame you. When the sand gets too sizzling hot, pad back and stretch out by the hotels pretty pool.

Flanked by swishing palm trees, plenty of sun beds and coconut thatch parasols - its the perfect picture-postcard spot to while away your days. And with a poolside bar, you wont have to move far to refresh and refuel. If the midday sun gets too hot to handle though, step inside. Escape to the cool oasis of the elegant indoor pool, complete with whirlpool. Pull up a chair in the relaxing restaurant and pile up your plate with delicious cuisine from the buffet. Or head back to your peaceful, air-conditioned room and take a well-deserved siesta. For beaches, beauty and blissful days in the sun, the Santa Lucia cant be beaten.

Rooms at the Santa Lucia Hotel have air conditioning, bathroom, shower, direct dial telephone, safety deposit box, mini bar, hairdryer and a balcony.

Facilities at the Santa Lucia Hotel include a 24 hour reception desk, currency exchange service, internet terminal, games room, laundry service, swimming pool with separate childrens section, sun terrace with sunbeds, small indoor pool, jacuzzi, sauna, Turkish bath and seasonal entertainment programme during the day and in the evenings.
Meals & Drinks...B&B . HB . Non smoking buffet restaurant serving hot‚ cold and vegetarian dishes . Full English breakfast . Weekly theme nights . cocktail bar . Poolside bar
"Fantastic location, we booked here as we couldnt get in at the son matias beach hotel where ..."

Fantastic location, we booked here as we couldnt get in at the son matias beach hotel where we have stayed several times, as this was very close we decided to book here.

Really pleased with the location and the room although the room was compact, several things were a big no really such as the food wasnt great the place was full of pensioners, im not ageist but there was nobody of our age group.

You had to pay for lots of things as well, no kettle in room but you could hire one, there was a fridge in the room which was also for hire 20 euros for a week, a safety deposit box and yes you have guessed it this was for hire as well, also you could have wifi in your room a snip at only 20 euros a week, which kept dropping out so you had to keep inputting user name and password every 10 mins.

If you wanted all the extras it would have costed a further 100 euros for a week, not really sure how thomson call this a 4* cus it aint, i wont be going there again, one final thing there is bingo every night for the blue rinse brigade, if it sounds like heaven to you good its just not me.

LOCATION:
5 Stars
ACCOM:
4 Stars
KIDS:
0 Stars
OVERALL:
4.1 Stars
"This was a very good hotel right beside the beach and shops first class service throughout, ..."

This was a very good hotel right beside the beach and shops first class service throughout, meals were very good and staff took good care of anything we asked for

Room cleaning on the first floor where we were was first class and done everyday to suit when we wanted to go out nothing was too much trouble, the management were always around if you needed to talk to them and the staff at reception were helpfull in advising where we wanted to go, the thomson reps were the best we have had on any of our holidays we couldn't honestly find fault with anything

Oxon

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars

We are both pensioners and the Santa Lucia suited us fine. School holidays over so not loads of kids running around.

Hotel pool area is nice with more than enough beds at this time of year.

Food excellent for all meals.

Enjoyed trip into Palma.

Would recommend

Merseyside

LOCATION:
4 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
4.9 Stars

Just returned from this hotel heard quite a few bad reports before we went. We were given a room on the 8th floor as we asked for a high floor, this had marvelous views across the bay.

The staff were friendly, the quality of the meals were fine varied each night. A must to taste the pancakes.

Hotel kept very clean and room was cleaned every day. Yes there was the usual que for sunbeds but with such a lovely beach on the doorstep of the hotel there was no problem.

Redcar
Cleveland

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars

Santa Lucia Hotel is in a great location and we would go back. Only downside was we were unlucky with the weather

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"We have stayed at this hotel previously and the evening meal food standard has been going do..."

We have stayed at this hotel previously and the evening meal food standard has been going down by each visit, but having just returned at the end of October I must say that the standard has risen.

Breakfast is good every morning and the choice of evening meal was excellent with a good variety.

The location cannot be faulted, sunbeds are a bit of a bugbear, (people putting towells on them and then dissapearing for hours on end - not using them)I love this hotel as it is never rowdy.

It is spotlessley clean and the towels are changed every day and the bed linen is changed once during your weeks stay. Its worth booking your own trips outside - it works out cheaper than booking them with Thomson at the hotel.

Swansea

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"The Santa Lucia is an excellent hotel in a central, beach front location. The views over th..."

The Santa Lucia is an excellent hotel in a central, beach front location. The views over the bay are breath taking especially at night when everywhere is lit up.

The Hotel is a little dated but nothing to complain about.
Staff are welcoming and helpful and there is a good and varied entertainment programme.

The pool area is lovely and looks out over the beach, and there is also an indoor pool. We had no problem getting sun loungers or parasols.
The food was of good quality and always hot, honestly I think some people will moan about anything.

Loved the hotel and the resort, we will deffinately visit again.
We got a low cost flight and booked independently, we found this to be cheaper than booking a package.

Litherland.

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"Dosn't deserve the thompson 'T' rating that it has in there brochure, The foo..."

Dosn't deserve the thompson 'T' rating that it has in there brochure, The food was very poor, in choice and quality. No tea and coffee making in your room, unless you paid 18 euros and 2.50 euro per day for the kettle. The fridge was 17 euros a week and was useless, it was small and not very cold and no ice making compartment.

The safe in the room was 25 euros per week and 12 euros deposit, far too expensive!! . The air-con in the room totaly useless and so loud you couldn't sleep at night with it on. We only used the restraunt 2 evenings and 4 breakfast times, the rest of the time we ate out.

Very poor indeed, can't think of anything good to say about our week at the Santa Lucia.

Halifax

LOCATION:
5 Stars
ACCOM:
3 Stars
KIDS:
0 Stars
OVERALL:
4.4 Stars
"Really nice hotel. very clean & friendly staff. Lots of older/over 50s! but at least no ..."

Really nice hotel. very clean & friendly staff. Lots of older/over 50s! but at least no lager louts! Very few kids! ent varied from line dancing, bingo, shows etc but we went out a lot, lots good bars in the area, short stroll into nearby resorts.

You can also go into nearby hotel (left out of s.lucia) after 9pm, which we did when ent was crap in s.lucia, we caught 2 good shows (theres a board up in the foyer to check ent each eve) also highly rec. PIRATES absolutely fantastic, short bus ride or walk, well worth the extra for good seats, this hotel also has the best position in Palma Nova for shops and beach, request son mataeus side, you get the best of the sun!!

CAMBRIDGE

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
3 Stars
OVERALL:
5.0 Stars
"This is our third visit to this hotel and we aere once again very satisfied. The hotel is ve..."

This is our third visit to this hotel and we aere once again very satisfied. The hotel is very clean and tidy, rooms are cleaned daily and bed linen changed at regular intervals, bath and hand towels changed daily. If I wanted to look for perfection, I could say the rooms could do with a update but thst could be a little harsh. The food on offer is without doubt FIRST CLASS, plenty of choice for everybody, even the fussiest of eaters. The entertainment is of a good standard with Bingo, entertainers, Tribute Bands, and various games. The reception desk in this hotel are very helpful with Melissa making a great effort to please, we even booked several day trips at the reception desk, they use a company called No frills excursions which we have traveled with before in Puerto pollensa. They are very reliable and much cheaper than the Thomson trips. This hotel is highly recommended and i will stay here again

Letterkenny
Co Donegal

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars

Had a great holiday. Food was excellent, room lovely and to top it all the weather was super. Would definately stay here again and would recommend this hotel. I am looking to book again very soon.

Droylsden
manchester

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars
"JUST RETURNED FROM THE SANTA LUCIA - CANNOT FAULT HOTEL - LOCATION - STAFF ETC. THIS IS THE ..."

JUST RETURNED FROM THE SANTA LUCIA - CANNOT FAULT HOTEL - LOCATION - STAFF ETC. THIS IS THE SECOND TIME WE HAVE STAYED HERE. THE ONLY COMPLAINT WE HAVE IS THE FOOD.
IF YOU LIKE PORK AND LAMB AND STEWS THEN YOU ARE IN LUCK. WE FOUND THAT THE FOOD WENT COLD RATHER QUICKLY OR COULD HAVE BEEN HOTTER FROM SERVING IT. IF YOU WERE NOT DOWN FOR BREAKFAST AT 8 AM, THE BACON AND EGGS WOULD BE OVERDONE AFTER THIS TIME AS THEY WOULD HAVE BEEN KEPT WARM IN THE OVENS.
THIS IS THE ONLY GRUMBLE WE HAVE - BUT IT DID NOT STOP US FROM ENJOYING OUR HOLIDAY.

BRYNAMAN

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
4 Stars
OVERALL:
5.0 Stars
"Our 2nd time at the Santa Lucia and just as the 1st time everything was perfect. We had a lo..."

Our 2nd time at the Santa Lucia and just as the 1st time everything was perfect. We had a lovely room with sea view on the 4th floor. The weather for early March was excellent, nice and sunny and not too hot.
The staff in the hotel and in particular the dining room were superb. Nainly older clientel at this time of year but a nice friendly atmosphere.
Food at breakfast and dinner was great with a wide choice of meals all freshly prepared. The hotel is in the border of Palma Nova and Magaluf and it is a nice walk along the prom either way.
Wish we had stayed for 2 weeks instaed of 1.
Merseyside

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars

GREAT ALL ROUND XMAS BREAK FOR THE OLDER GENERATION.
CHOICE OF FOOD AND PRESENTATION SUPERB.
HOTEL WONDERFUL IN ALL RESPECTS (HEATED INDOOR POOL FOR THE KEEP FIT)
GOOD RANGE OF ACTIVITIES AIMED AT THE 'OLDIES'
WHOLE PACKAGE WELL ORGANISED BY THOMSON HOLIDAYS ---
HOPE TO RETURN IN XMAS 2007

GLASGOW

LOCATION:
3 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
4.4 Stars
"I can't understand how anybody finds anything to critise about this hotel. The locatio..."

I can't understand how anybody finds anything to critise about this hotel. The location was fantastic, the (often critised) food was beautiful and the staff were smart and amiable.

Palma Nova is a great resort with super-clean beaches and a sparkling sea. The road-side cafes and bars were excellent with good and varied entertainment. Coffee and Brandy for two ranged from 4 euros to 9 euros and was just as good at either end of the price range.

Local buses can take you to loads of nearby towns, such as Palma, and are dirt cheap.

We spent a week there after being pampered on Thompson's Destiny cruise ship. It was the ideal resort for us. (Blackpool)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"Great hotel in a great location. Not sure why someone was complaining about the food, we fou..."

Great hotel in a great location. Not sure why someone was complaining about the food, we found an excellent choice. Maybe some people lose the plot and get a bit too fussy. Good service, pleasent staff.

Turn leftout of the hotel and head towards Magaluf, getting a bit rowdy at this time of year, quite a few stag and hen do's but a nice walk along the prom when you get there (only a short walk).

Turn right out of the Santa Lucia and head towards PalmaNova. This area seems very clean (to be honest the whole resort and beach seemed very well looked after - a bit of roadworks etc, but I suppose they have to be maintained). 2 hour flight, 30 minute coach and you are in your sea view room, we certainly can't find much wrong with that. Oh, and the hotel was spotless.

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"Our first time in this part of the island and pleasantly surprised by how clean and safe the..."

Our first time in this part of the island and pleasantly surprised by how clean and safe the resort and hotel appeared. Quite amused by the number of elderly guests at the Sta. Lucia; this obviously has an influence on the type of entertainment provided, so if this is important to you, better learn how to line dance!
We found the food perfectly OK, although choice is a bit limited. If you like hake you will love this hotel! Rooms were air conditioned, but the room key was needed to activate the power supply, so you have to start from scratch when you come in.
Used local buses to visit Marineland and Palma but taxis would be almost as good value if there are more than two of you. Didn't venture into Magaluf, but you can travel this way if you wish as far as Santa Ponsa and Paguera.
All in all, a very enjoyable holiday, marred only by Thomson's inept handling of the flight home, but that's another story... (GOOLE)

LOCATION:
5 Stars
ACCOM:
4 Stars
KIDS:
0 Stars
OVERALL:
4.3 Stars
"The holiday was excellent as far as the weather was concerned. Hotel was immaculately clean ..."

The holiday was excellent as far as the weather was concerned. Hotel was immaculately clean and ideal location, situated between two long stretches of beaches. Staff indifferent, but as usual the really important people, i.e. cleaners were excellent. The only nail in the ointment for me was the DREADFUL food which was served up at Dinner in a supposedly advertised as 4* Hotel (no way!!!) you even had to buy water to accompany your meal (disgraceful). The breakfasts were good (but what damage can one do to the good old standard English Breakfast). Enjoyable holiday spoiled by low quality of food.
(MUSSELBURGH)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
4.9 Stars

We had a wonderful 2 week holiday at the Santa Lucia. The hotel you could not fault it although we did seem to be outnumbered by the 'older generation'. Perhaps it was the time of year that we went? I don't know.
Food at the hotel - couldn't fault it. A fantastic meal every night and we left the hotel every morning with a really good breakfast inside us.

Nothing for children to do unfortunately but we enjoyed ourselves. (grantham)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
4.9 Stars
"Booked flights with Easyjet and the Hotel Santa Lucia with Thomson online. The weather was a..."

Booked flights with Easyjet and the Hotel Santa Lucia with Thomson online. The weather was a mixture of rain and sun, but warmer than in the UK. Palma Nova is much quieter in winter than spring/summer and the hotel was mainly over 50's. Could not fault anything in the hotel - sea view room, quality and quantity of meals at breakfast and tea excellent.
Plenty of entertainment aimed at more mature couples and groups - line dancing, bingo , singers etc. Taxi was just over 30 euro's each way, but only took 15 minutes - left Liverpool airport at 07:45 and was checked in the hotel for 11:00 UK time.
Would definately recommend the Santa Lucia at this time of year for anyone looking for a relaxing break (although you wont need the suntan cream in February).

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"This was booked as ' an extra ' due to receipt of special offers from local trave..."

This was booked as ' an extra ' due to receipt of special offers from local travel agent and at £224 per person for flights and half board was superb value .
The buffet meats were excellent - suggest Bernard Matthews goes in order to see how turkey should be cooked and taste though some of the veg could be a little overcooked.
I am unable to walk far so the local bars are very convenient with good service and prices.
This hotel is to be recommended for the disabled - good access with mobility electric scooters available for hire from the hotel at €20 per day
though we were on the non sunny side the view both day and night were probably better - you win some and lose some.
The rooms very comfortable with hot/cold air conditioning - balconies a little small but big enough for 2 people.
This week was out of season so some shops were shut as well as it being the spanish christmas day when we arrived but no great problem. (accrington)

LOCATION:
4 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars

The resort was good. Lifts awful - 3 for 800 and when you have wheelchairs poor. Got stuck on the aeroplane, put disabled man in back seat.

Rhyl

LOCATION:
4 Stars
ACCOM:
3 Stars
KIDS:
0 Stars
OVERALL:
3.8 Stars

This is a great resort as everything is on your doorstep whatever your needs.
The beach is beautiful and is kept very clean.
Santa Lucia hotel is excellent. Situated right next to the beach and has its own pool- outdoor and indoor, jacuzzi, sauna and decking area.
It has activities for everyone to join in with day and night. The food is fantastic with so much on offer. Spoilt for choice.
Hotel and rooms are very clean and staff are absolutely wonderful. (bristol)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars

Wow, what a brilliant time, best holiday ever. I agree with comments about the cocktail bar being the best, That miguel does a brilliant Marguerita (without the fruit !) i agree, but what about Pablo the Brilliant guitar player, to anyone going don't miss his set! Cos you will really miss something! Buy the CD's too! I just love mine. (Hereford)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
3 Stars
OVERALL:
4.7 Stars

An excellent hotel in a very nice resort. (ulverston)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"Everything about this hotel is superb, from the location right on the edge of the beach to t..."

Everything about this hotel is superb, from the location right on the edge of the beach to the standard of decor and helpfulness of the staff. The food is fantastic, the only problem with it is that you may return home a few pounds heavier! The choice is wide and the dining room spacious and light.
At night a visit to the cocktail bar is a must, both for the delicious cocktails themselves and for a joke with Miguel and co. behind the bar. I would recommend this hotel to anyone who appreciates quality service in nice surroundings.

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars
"The hotel is Tip Top! in an excellent position between palma nova and magaluf, cater for eng..."

The hotel is Tip Top! in an excellent position between palma nova and magaluf, cater for english tourists we took a taxi or local bus(very cheap) into Palma most evenings as we like to be with the spanish and eat tapas the buzz in palma is electric pleanty to see and do but if you like the typical holiday with english bars etc.. you wont be disapointed as there are hundreds.. in Palma Nova our hotel room faced the pool it was cleaned every morning without fail towels changed every day, meal times the choice was excellent with many themed nights, chinese, mexican ,prawn spectacular and not forgetting typical spanish night together with sangria the hotel is reaaly worth what you pay for but it does not matter where you go there will always be one BRIT! who will do the moaning Enjoy The Santa Lucia we certainly did

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
4 Stars
OVERALL:
4.8 Stars
"I booked to go to majorca with a friend and booked allocation on arrival. When they said we..."

I booked to go to majorca with a friend and booked allocation on arrival. When they said we were going to palma Nova and to santa lucia we thought oh, sounds OK. We were wrong it wasnt OK it was FANTASTIC. The hotel was spotlessly clean, the staff were very friendly, as were the animation team. The location of this hotel is just perfect sat smack bang between 2 big stretches of beach. The food in the hotel was extremely good and very varied.

There are two bars in this hotel, we didn't use the main bar very much as it got very busy, instead we used the cocktail bar, which is a lot smaller but nowhere near as busy. The staff in the cocktail bar were excellent and would have a laugh and a joke with us every night. If you come here a visit to this bar is a must if only to have a laugh with Miguel the barman and his staff.

I really enjoyed this hotel and wouldnt think twice about going back

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
5.0 Stars

WE HAVE VISITED THIS HOTEL 5 YEARS AGO & 10 YEARS AGO, SO WE OBVIOUSLY LIKE IT.
WE HAD A ROOM ON THE NON-SUNNY SIDE THIS TIME WHICH ISN'T SO GOOD I THINK THE COST SHOULD REFLECT THIS.
THE COCKTAIL BAR IS VERY GOOD AND SUPERVISED BY AN EXCELLENT BARMAN AND A GOOD PIANIST TO ENTERTAIN.
THE FOOD WAS VERY GOOD AND THE ROOM EXCELLENT.
THE RESORT IS LOVELY AND LOTS OF NICE WALKS. THE BUS SERVICE NOT TOO RELIABLE.

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
0 Stars
OVERALL:
4.7 Stars

Exclusive hotel to Thomson. Very big hotel. Rather impersonal staff, very busy staff who did not have time for the older clients who frequent this hotel in winter. Otherwise good hotel with good plentiful food.

LOCATION:
5 Stars
ACCOM:
4 Stars
KIDS:
0 Stars
OVERALL:
4.7 Stars
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