Club Dorada Palace Reviews

SALOU, COSTA DORADA, SPAIN

Reviews for Club Dorada Palace, Salou, Costa Dorada, Spain Mainland

LOCATION

4 out of 5
4 Stars

ACCOMMODATION

5 out of 5
5 Stars

KIDS FACILITIES

4 out of 5
4 Stars

OVERALL RATING

4.3 out of 5
4.3 Stars
The Club Dorada Palace is a stylish, high quality property thats extremely popular with families who love their pleasures. Its positively bursting with colourful activities for children of all ages, from sunrise to lights out. So while dads pumping up in the fitness room and mums getting pampered in the beauty parlour, the kids can go off and do their stuff, supervised and entertained by dedicated play leaders.

Located 500 metres from the beach of Salou, 600 metres from the resort centre and one kilometre from the theme park of PortAventura, rooms at the Club Dorada Palace have a bathroom with hair dryer, air conditioning, central heating, telephone, satellite television, mini bar, safety deposit box and balcony or terrace. All apartments have 2 cooking rings, microwave and fridge, lounge area, telephone and hairdryer.

Facilities at the Club Dorada Palace include a restaurant, games area, television lounge, 24 hour reception, out door swimming pools for adults and children, children's playground, sun terrace with loungers and parasols, indoor heated swimming pool, gym, jacuzzi, massage service and an entertainment programme for adults and children including evening shows, competitions and live music.
Meals & Drinks...SC . B&B . HB . FB . Guests may choose their breakfast, lunch and dinner from the individual buffets in the air conditioned restaurant . Pool snack bar . Cafeteria.
"The hotel itself is quite new, clean and well maintained. The pool is lovely and the enterta..."

The hotel itself is quite new, clean and well maintained. The pool is lovely and the entertainment is ok. There is a problem though ... the staff. The reception staff look at you like dirt and are about as friendly as a fist in the face.

Your experience of spanish hospitality starts when you check in and one of the front desk charmers states 'You Need to Pay 100 Euros Cash !' Very welcoming after along journey.

A deposit for a pre paid self catering apartment ????? I have travelled fairly widely and its the first time I have come across this.

I made the mistake of asking one evening whether WiFi access was available in the rooms (not unreasonable as it seems to be available pretty much everywhere these days, my holiday to a fairly remote area of Kos earlier in the year provided it free of charge).

Unfortunately the helpful chappie behind the desk was busy reading his newspaper when I approached and decided he was not going to look up until he was good and ready. I politely enquired about WiFi access to which he barked No ! and immediately looked down at his paper again. Lovely !!

Even though we paid extra for a late check out (6pm), our room key was disabled at 10.00am and when I eventually made it to the front of the long reception queue and explained the situation, my key was snatched off me updated on the computer and thrust back, no explanation and no apology (not that at this stage I was expecting anything more).

Check out is equally as bad as check in as they radio to one of their colleagues who goes to check your room before they will return your deposit. Be warned they are in no hurry to do this so don't leave it until the last minute to check out.

Also they charge you 1.50 euros to look after your cases, bit picky perhaps as its not a fortune but I have never been charged for this anywhere before.

To have a TV remote control you have to pay a deposit, to get a safe deposit box key not only do you have to pay for the time you need it, but again they want a deposit. Bar staff, with the exception of one, were the most miserable bunch I have ever seen.

I appreciate that bar work is hard and not particularly enjoyable but they are dealing with people trying to enjoy their holiday, would it kill them to crack a smile occasionally. In the restaurant drinks are not included in the price of the meal, fair enough I guess, but wine is only available by the bottle so if there is only one of your party on wine then make sure they are pretty thirsty as you will be paying 10 Euros for a 4 euro bottle of wine.

Whilst the hotel is only about 10 minutes walk from the beach, you need to cross some pretty busy main roads to get there so take care as stopping at red lights seems to be optional for some drivers. Salou itself is nice, the beach is beautiful and I have to say the weather for October was glorious.

The kids club reps seemed excellent (they work for First Choice) and the children loved them. On the whole, would I go back to Salou .... yes, would I stay again at the Costa Dorada Palace ? Not if they paid me !

LOCATION:
4 Stars
ACCOM:
4 Stars
KIDS:
5 Stars
OVERALL:
4.3 Stars
"Just returned from 10 days 25th aug - 4th sep ,
had a fantastic time at this hotel ..."

Just returned from 10 days 25th aug - 4th sep ,
had a fantastic time at this hotel ,
food was faultless and there was always plenty of choice.

Swimming areas were good , having 3 pools -1 on th roof top for adults , 1 which is for inflatables and then the main pool , which have lifeguards there , there was always beds available for us even though we didnt go to the poolside till afer breakfast arond 10 ish.

Only on 1 occasion did i see towels removed by the lifeguard from the beds , which i think they seem to do when there are no beds remaining , but these people didnt return to get there towels back for 4 hours so it seems fair enough to me.

Our reps were brill very helpful , pete even walks people to the market every monday , which is a good walk away , but very good , worth a look, they are based in the hotel and very knowlegable.

On previous reveiws we read we were a bit wary , about going to this hotel , but it was fantastic , i think people have different oppinions and some are very hard to please.

Rooms cleaned daily ,all hotel very clean , there was 4 of us in 1 room which would be better suited for 3 but we managed.

Would return , just wish it was a little closer to the beach.

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars
"We have just got back from our holiday at Dorada Palace and have enjoyed it immensley APART ..."

We have just got back from our holiday at Dorada Palace and have enjoyed it immensley APART FROM, us being told that our son couldnt wear his t shirt when in the pool when he,d started to burn. We were told that the only t shirts acceptable was the propper surf t shirts and could be bought cheapily enough in the town centre.

In the time it took us to eventually find a shop that sold surf t shirts (at a cost of 37euros which is hardly cheap) he,d become very burned and over the next 24 hours his skin had blistered very badly which lead to much pain and suffering on his holiday.

The following couple of days when another life guard was present the rules sempt to have been relaxed and kids and adults were freely swimming in kaftans and football shirts. The rules seem hardly fair.

But on a good note the hotel was very clean and friendly, the dining room had a varied menu which was excellent, guys dont forget to take long trousers for the evening because shorts and flip flops arent permitted in the dining room.
would we go to this hotel again? Yes i think we would.

LOCATION:
3 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
4.6 Stars

This hotel is excellent, but too big for its own good, the restuarant was not organized correctly to cope with the number of people eating ,there was children running around the food areas ,the tables were to close to each other and the back ground music was to loud.

Ipswich
Suffolk

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars

GO HERE, YOU WILL LOVE IT !!!!!!!!!!!!!!!

ABSOUTELY NO COMPLAINTS WHARSOEVER, SPOTLESS, ORGANISED AND HIGH STANDARD.

WOULD RECOMMED TO ANYONE.

IF YOU DON'T LIKE IT,, THEN YOU ARE VERY HARD TO PLEASE.

WILL DEFINITELY GO AGAIN

Winsford

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars

HAVING STAYED AT THIS HOTEL PREVIOUSLY IN 2004 WHEN IT WAS A THOMSON HOTEL BECAME VERY WORRIED THAT IT HAD GONE DOWN HILL AFTER READING VARIOUS REVIEWS. HOW WRONG WE WERE. STAFF STILL VERY HELPFUL AND FRIENDLY. FOOD OK AND STILL A VERY CLEAN HOTEL.. EXCELLENT ENTERTAINMENT TEAM. WOULD NOT HESITATE TO STAY AT THIS HOTEL AGAIN. IDEALLY LOCATED FOR BOTH THE PORTAVENTURA THEME PARK AND THE BEACH. BOTH WITHIN EASY WALKING DISTANCE.

DIDCOT
OXON

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars

Brilliant have not been abroad with kids before really enjoyed would go back to this hotel tommorow.

crickhowell

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars
"I LOVED THIS HOTEL IT WAS VERY VERY CLEAN, MY FIRST TIME ABROAD AND WAS VERY IMPRESSED WITH ..."

I LOVED THIS HOTEL IT WAS VERY VERY CLEAN, MY FIRST TIME ABROAD AND WAS VERY IMPRESSED WITH THIS HOTEL. I WENT HALF BOARD, THERE WAS A LOT OD CHOICE ON THE MENU, BUT NOT A LOT FOR THE KIDS, I THINK THEY COULD HAVE DONE CHICKEN NUGGETS OR BURGERS, MY CHILDREN LIVED ON CHIPS FOR THE FORTNIGHT. BUT OVERALL MY CHILDREN LOVED THIS HOTEL. I DIDNT PUT MY CHILDREN INTO THE KIDS CLUB, BUT THEY JOINED IN AT NIGHT WITH THE MINI DISCO AND MADE LOTS OF FRIENDS. WOULD DEFINATELY GO BACK ALTHOUGH WOULD GO SELF CATERING. STAFF WHERE VERY FRIENLY ALTHOUGH THE RESAURANT STAFF (WOMEN) WERE A BIT RUDE. (COATBRIDGE)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars
"We enjoyed this holiday as there is something to suit everyone in salou, we found the appart..."

We enjoyed this holiday as there is something to suit everyone in salou, we found the appartments very clean and excellent location. All the staff are very good but we did find some of the reception very miserable. We upgraded to half board for 5 nights and for 2 adults and 2 children it cost 195 euro(130 pound) and we found the food was excellent but we felt the childrens choice could have been wider. The entertainment starts at 9pm with a mini disco which lasts about 45 min then the adult entertainment starts ,we thought the childrens entertainment could of started earlier with a few magic shows or puppet shows or talent shows. Overall we found the appartments to be of very high standard and would definitley stay again. (barwick)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars

HAVING NEVER TRAVELLED ABROAD I FOUND THE PEOPLE OF SALOU TO BE HELPFUL AND VERY FREINDLY. THE HOTEL WAS PAST EXCELLENT IT WAS FANTASTIC, THE STAFF EXCELLED THEMSELVES IN EVERY WAY FROM THE MAIDS TO BAR STAFF TO MANAGEMENT. THE FOOD WAS FIRST CLASS WITH SOMETHING FOR EVERYONE EVERY NIGHT. THE ROOMS WERE VERY CLEAN AND WELL EQUIPED. I WOULD RECOMEND A TRIP TO THE DORADA PALACE TO ANYONE WHO WAS GOING TO SALOU FOR A HOLIDAY. (BANFF)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars

WE FOUND THIS HOTEL TO BE EXCELLENT. WE WERE A LITTLE CONCERNED WHEN WE FOUND OUT FROM THE TOUR OPERATOR A WEEK BEFORE WE WERE DUE TO TRAVEL THAT THEIR WAS A CATERGORY 2 BUILD WITH CRANES ETC OVER THE ROAD. THE SITE WAS OPEN FROM 7.30AM TO APPROX 6.30PM EACH DAY EXCEPT SUNDAY. NOISE WAS TO A MINIMUM AND THIS DID NOT AFFECT OUR HOLIDAY IN ANY WAY. ONCE INSIDE THE HOTEL AND BY THE MAIN POOL WE WERE UNAWARE THAT THE BUILDERS WERE THERE. (DIDCOT)

LOCATION:
5 Stars
ACCOM:
5 Stars
KIDS:
5 Stars
OVERALL:
5.0 Stars
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