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| Helios Hotel |  |  Address: Avenida Filipinas 12, Benidorm 03500, Spain
The Helios Hotel is situated in an area of Benidorm that is just 5 minutes walk from the Levante beach, and at few metres you will find a wide variety of restaurants, bars and shops. The old town and tourist centre are 20 minutes walking away and next to the hotel there is public transport. The nearest golf course is 5 km away. There are 18 single rooms and 265 double rooms at the Helios Hotel, each with a balcony, phone, satelite TV, safe deposit box, air-conditioning and heating. Facilities at the Helios Hotel include a swimming pool which is covered and heated in winter, sunbathing terrace with sunbeds, children's pool and play area, poolside bar and cafeteria, restaurant, lounge bar, games room, TV lounge, shops and hairdresser. Regular evening entertainment includes live music and shows.
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operators for Helios Hotel in Costa Blanca / Benidorm |     | | | Report number 3 of 7 | | First | Previous | Next | Last | | | Ratings: | Location
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| | Details: | | Male Adults: | 1 | Date: | May 2008 | | Female Adults: | 1 | Tour Operator: | Thomas Cook | | Number of Children: | 0 | Board: | Full Board |
| | Comments: | Having spent a few holidays in Benidorm over the past few years and having noticed a general lowering of standards especially in food choice and preparation I had thought this was the norm now for Benidorm hotels. What a pleasant surprise to find the Hotel Helios maintains high standards in not only food but in all other levels of hotel service.
All members of staff were extremely helpful and pleasant that includes the reception staff, cleaning staff and bar staff with a special mention to the restaurant manager and his staff to whom nothing was any trouble.
You were allocated a table for the duration of your stay and although I know that does not suit some couples who like to dine alone, we found it no trouble and enjoyed our conversations with the other two guests who shared our table, the real plus side was that as all meals were of a buffet style you could always go to your table upon entry to the restaurant instead of waiting for a table to become available. The tables were kept in an immaculate condition and used dishes removed very quickly and never allowed to build up, the food was of a very high standard during our week stay, always hot and with a excellent choice of dishes that seemed to cater for all tastes and nationalities and were at all times kept in a plentiful supply.
The cleanliness of all public areas of the hotel and the bedrooms were kept to a very high level all though our stay, the only real problem area was the pool area with at least half of the sun beds in a very poor state of repair rendering them not suitable for use. The pool chairs and tables were also unusable because of the dirty condition and although cleaned eventually usually a few hours after the pool opened it was generally down to the guests to find a cloth to clean them.
Rather disappointing that the pool area should let down otherwise what must be the best hotel of its star rating in Benidorm, one I would definitely visit again.
WISHAW
Lanarkshire
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