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| Vistamar Apartments (Watch a video) |  |  Address: Camino De Gilabert s/n, Paseo Maritimo | , Benalmadena 29630, Spain
The Vistamar Apartments are located directly in the tourist centre divided from the wonderful sandy beach by just a coastal road. The surrounding area is filled with restaurants, bars and night clubs and there is a bus stop just a stone's throw from the hotel. Rooms at the Vistamar Apartments have a kitchen with electric hob, microwave, fridge, bathroom, satellite television, telephone, safety deposit box, air-conditioning, central heating and terrace or balcony. Facilities at the Vistamar Apartments include a 24 hour reception, mini-club for children, swimming pool and separate paddling pool for children, laundry/tumble dryer, ironing facilities, Snack / Pool Bar, Sun loungers, Safe, Parasols, Money Exchange, Public internet and a ganes room. | | Some of our readers photos of Vistamar Apartments / Benalmadena
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| | Details: | | Male Adults: | 1 | Date: | December 2007 | | Female Adults: | 0 | Tour Operator: | | | Number of Children: | 0 | Board: | Half Board |
| | Comments: | In a word - forget it!!!
I booked the accommodation via Atlaschoice in UK.
I requested a STUDIO in a quiet part of the hotel. (I was returning to UK and straight into hospital for surgery - so quiet and relaxation was required to prepare).
On arrival I was given a room directly over the entrance. I told them of my requirement, but was refused alternative accommodation. Subsequently, I had virtually no rest or peace for the whole of my two week stay. Delivery vehicles, refuse collection vehicles, taxis, private cars and at times, hoards of people shouting and talking at the entrance directly below my window day and night. The approach road is a virtual cul-de-sac so cars, vans and lorries were turning round under my window almost all of which were paked with the diesel engines left running whilst servicing both Vistamar and the next door hotel. I believe there is a total of only about ten or fourteen rooms facing the sea. All the rest have a sideways view from a tiny balcony which can seat a maximum of two people. Half the rooms NEVER have any sun (mine included) and I had the great advantage of overlooking a building site and listening to the heavy equipment all day.
I contacted Atlaschoice but they totally ignored my contact and never got back to me. I checked with other staff at the hotel and was told there were plenty of empty studios overlooking the pool when I checked in, but didn't want to cause them problems by quoting them to the management. The hotel was virtually empty at that time.
The choice and quality of the food (half board) was very poor. Breakfast - a good choice, but not hot enough and left out in bain-marie for long periods and I believe below the recommended temperature. (There was a microwave to reheat.) Examples - fried eggs, almost exactly the consistency of plastic joke shop fried eggs found in the UK seaside resorts, bacon more suited for shoe soles. etc etc. The corn flakes were OK though. Dinner - again cool and cold food at the buffet. During the second week a large conference party arrived. The food got better, more choice, more frequently replaced. Immediately they departed - back to the poor choice and quality.
Entertainment (some evenings only) was hardly what was expected. Karaoke with an audience of FIVE. A magician (more suited to a children's party) playing to an audience of about NINE, Flamenco dancers (it's probably better if I don't comment). The duo playing keyboard and singing were great!!! Pity the audience consisted of seven people. I later learned they had stepped in at the last minute as the regular entertainer wasn't comming. From the comments, I understand they won't be returning???
When I checked with the receptionist I was given the wrong day and date resulting in me expecting to leave a day early. Fortunatly, I checked again and was asked why I was leaving early. I went back up to bed. Later that day another guest told me she had also been told the wrong day/date.
On the lighter side - the conference delegates were members of a religious group seemingly hell bent on converting everyone and I had two offers of baptism in the hotel swimming pool and a free bible.
The location of the hotel - 'Cardiac Hill' is a very suitable name for the road leading up to the hotel entrance. Yes, guests could enter via the car park but I was told it was locked at six p.m. People I spoke to said they had to stay in every night as they were unable to climb the hill. I estimated it was about 30 minutes walk to any real nightlife.
I was OK as I had a car, but was unable to use the EMPTY car park unless I paid a rather excessive fee each night. The car park appeared empty for the whole of the period I was there.
So - as I opened this report - Vistamar? - FORGET IT!!! Atlaschoice? - forget it!!
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