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| Pantheon Palace |  |  Address: Kato Gouves, Heraklion, Crete 70014, Greece
The 4* Pantheon Palace Beach Hotel takes advantage of its magnificent location, right on the most beautiful beach of the village of Gouves. Whether you are visiting on business or as a tourist, this fine resort will provide you with truly professional service and a large variety of amenities. The Pantheon Palace offers 312 comfortable rooms, of which 121 are village style bungalows and 191 are housed in 3 buildings. Some rooms are equipped with 3 or 4 beds suitable for families and 13 VIP doubles are facing the sea and share every two a private swimming pool with hydromassage. | | Some of our readers photos of Pantheon Palace / Gouves
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operators for Pantheon Palace in Crete / Gouves |   | | | Report number 1 of 2 | | First | Previous | Next | Last | | | Ratings: | Location
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| | Details: | | Male Adults: | 1 | Date: | August 2005 | | Female Adults: | 1 | Tour Operator: | | | Number of Children: | 0 | Board: | All Inclusive |
| | Comments: | Not a single bit of the service has been adequate to the one that should be available in a 4 stars hotels like PP claims to be. The staff is extremely inhospitable, grinning at you and complaining if you ask something out of the ordinary (not a room with an original painting of Picasso hangin' on the wall... simply a cup of hot milk for breakfast).
The front desk staff is not helping at all... if possible, they try their best to create you problems (they didn't want to give me beck my flight voucher, that was together with the hotel voucher).
The bar staff in one of the salons turns off the light at 12.30 without warning you at all, and regardless of what you are doing in the room and, if you don't go in your room just a bit later, the security staff follows you all the way round, until you go to bed.
One guest arrived late in the night got hurt because no one took her luggage to her room (neither accompained her) and the lights on the path were switched off and she felt down. The staff told it was not a problem of theirs.
The animation show had to end within 11.30 PM and the music might go on (on low volume) just up to midnight.
The rooms were poorly furnished and the cleaning was made with extreme superficiality. More than a beetle has been found in bathrooms.
No one should go to this hotel / village. (Lockington) | | | First | Previous | Next | Last | |
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