Privacy Policy

We are committed to preserving the privacy of all visitors to and users of our website (our “site”). Please read the following privacy policy to understand how we use and protect information that you provide to us. By using our site you agree to the collection, use and disclosure of your information under the terms of this policy.

1. Who we are

The Website is operated by Holiday Hotel Reviews Limited. We are a limited company registered in England and Wales under company number 08791894 and have our registered office at Sandgate House, 102 Quayside, Newcastle upon Tyne, NE1 3DX. Our principal place of business it Sandgate House, 102 Quayside, Newcastle upon Tyne, NE1 3DX.

2. How we collect information

If you register to use our site you will be asked to provide certain information about yourself including your name and contact details.

We will also collect information you submit via any online forms, forums or other interactive areas that appear on our site from time to time. This includes information contained in any review, report or forum posting.

We may collect information about you if you contact us offline, for example by telephone, fax, email or post.

We may collect information about your usage of our site.

We also use Cookies.

3. What we use your information for

Your information will be used to provide you with access to our site and to supply you with any information or services you request. In particular:

We will use your information to allow you to participate in interactive features of our site, when you choose to do so. For instance, if you post any review or forum posting on our site your review or posting may be published on our site for other users to read.

If you register with us, we may also use your information for marketing purposes, provided that you have given us your consent.

If you register with us we may use your information to contact you for feedback on your use or our services or our site.

We may also use and analyse the information we collect so that we can administer, support, improve and develop our site and the services we offer.

4. With whom we may share your information

If you submit a review or post a comment to a forum, the content of your review or posting may be published on the site so that other users can view it.

We may allow third party providers and contractors who supply services to us or who process information on our behalf (for example our website hosts) incidental access to your information. We will ensure that they keep your information secure and do not use it for their own purposes.

We may share your information with another organisation which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.

We may pass aggregate information about the usage of our site to third parties but this will not include information that can be used to identify you.

We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws. We may also disclose your information to third parties for the purposes of enforcing our Terms of Use Policy and Acceptable Use Policy.

Unless permitted or required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

5. Cookies

We use cookies on our site. Please refer to our Cookies Policy for details of how we use cookies on our site.

6. Your Rights

You have the right to see any information we hold about you on payment of a statutory fee, which is currently £10.

You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You have the right to opt out of receiving any marketing material from us or any third party at any time.

7. Security and retention of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.

8. Changes to our privacy policy

We will from time to time update and make changes to this policy. We recommend that you revisit this privacy policy frequently, and ideally each time you visit our Website.

9. Links

If you follow a link from our site to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

10. Further Information

If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email on .

Further information about data protection issues can be found on the Information Commissioner’s site at

This Privacy Policy was last updated on 16 December 2013.

More information

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