It may have been the end of the season (hotel closed as we left), but this doesn"t mean that guests should be expected to tolerate such low, disgraceful levels of hygiene,cleanliness, catering and "couldn"t care less attitude of several members of st...See the full report
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This has to be the hotel from hell the standards of hygene and safty are nil the rooms are dirty the bed linen never changed in the 7 days we stayed there.
The bathroom/floors, in fact the whole place smelt and had not seen a cleaner in a long tim...See the full report
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This hotel is now closed for the season and should remain so.
Having to pay 30 turkish lira on arrival for a key to your room is a joke they should pay you for staying there.
1st room offered: - black mould on ceiling, in toilet, huge hole in was...See the full report
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To say this hotel is bad is an understatement. It is worse than a month in Beirut. The hotel staff, entertainment, food, accomodation etc is the most diabolical excuse for a holday I have ever come across in my life. I cannot stress enough that NOBOD...See the full report
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I really do not no where to start. We booked our holiday last minute and thought a peaceful holiday would be nice.. we were so wrong. We arrived at newcastle airport to be told out flight was delayed we finally arrived the following day and spent mos...See the full report
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Although didn"t expect too much from this holiday for the price we paid, were disappointed to say the least. The accomodation is very basic, the pictures and description on the tour operators site are misleading, suggesting a much bigger hotel. The f...See the full report
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This was our first holiday without our 12 year old son and it was a nightmare from when we left glasgow till we arrived back into glasgow. Firstly DO NOT fly with ounur air, how this air line is allowed to fly i will never know i dont think it is saf...See the full report
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Firstly do not book with not just travel as we thought they are terrible and we booked 3* AOA AI holiday through them and they use goldtrail.
We called goldtrail to confirm details they had us down as room only after 2 days of worry finally on the...See the full report
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THE HOLIDAY WAS FALSELY ADVERTISED AND HAD NONE OF THE FACILITIES ADVERTISED
IT DID NOT MEET THE HEALTH AND SAFETY STANDARDS
GOLDTRAIL WERE UNHELPFUL AND CHARGED ANOTHER £520 TO TFR TO ANOTHER HOTEL ALONG WITH 6 PEOPLE WE MET WHILE IN TURKEY CHARGI...See the full report
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Address: Sun Garden Hotel, Mahmutlar Kasabasi, Alanya, TR, 07400