The complex is massive, the thousands of guests all competing for the pool side sun beds (the Brits are just as good as the Germans). The Resturants and the staff were simply overwhelmed by the number of guests. I had to clear and set my table most m...See the full report
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We went to this hotel 2 years ago and went back on the october .We also went back last year and loved it it is so good for the kids, we knew where they were no feer of them beeing abducted, the staff wre very friendly and they remembered us which mad...See the full report
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We have just returned from a 2 week holiday staying in the palace hotel. We had a great time the only downside to this resort is were it is situated as there is very little outside the hotel and although we were aware of this when booking 14 days was...See the full report
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All inclusive = pay for 50% of everything.
9pm - 11pm kids clubs charge £2 or 5 then 5.5 lira 5 of 7 nights for my kids to recieve 3 very small sweets.
Disabled son got ill and we paid for an extra insurance for him on top of gold but had to pay £2...See the full report
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Tried to cancel right up to day of departure, First Choice were useless, will not use them again ever!! Hotel is amazing to look at and spotlessly clean, domestic staff and gardeners must work 18 hours a day. Swimming pools and water slides are fanta...See the full report
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You will need to enjoy queuing at this hotel whether it is for food, drinks, complaints, or medical attention (many people having toxic shock from mosquito bites, ear infections and stomach bugs). The "swamp hotel" or Pegasus Palace as first choice w...See the full report
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On arrival, waith 3 hours to check in, not even offered a drink (except the welcome drink at the start) after waiting 3 hours to check in we was told the bell boy would bring our cases to our room, once in room the first thing he said was "be genouro...See the full report
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Air conditioning in hotel non existent - not enough sun loungers for the number of guests - not enough staff to man reception, bars, restaurants - tables, ashtrays not cleaned - bars ran out of glasses (no one was collecting them) and cola and wine e...See the full report
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