We booked our holiday through Portland. The room was on the basement level and like being in a dungeon. We asked to move and was told by the exceptionally rude reception staff that the hotel was full, this was not true. All of the Portland clients ...See the full report
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Spent a fantastic week over Christmas at the Guayamina. There is very little to find fault with in this lavish hotel. Everything was efficient and stylish. On arrival, we were given a double room instead of a twin. 10 minutes later, we were in our ne...See the full report
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After a week in this hotel my partner and I have arrived home rather delighted by the whole experience. We had read many differing opinions on this accomadation and were apprehensive although excited as Thomson platinum have always delivered in the p...See the full report
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Fine hotel with good decor. Good pools, very clean. The room was good and was sufficient for our needs but the maid service left a lot to be desired. Sloppy work with no shower gel or shampoo unless you asked. Towels were chnaged every day, linen...See the full report
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Just been reading reports for this hotel, and i cannot believe what i"ve been reading so i"ve had to add my own report, although added late.
I cannot belive that people are so picky. The staff are wonderful and cannot do enough for you. Rooms are sp...See the full report
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Just returned from this fantastic Hotel, I truly cannot find a single fault with it. The Hotel itself looks amazing, from the moment you enter it just looks brilliant. The rooms were spacious and very clean and comfortable, the maids clean the rooms ...See the full report
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Have just returned from spending a week H/B. Having read previous reports on this hotel I was a bit apprehensive and did not know what to expect. I have to say that I was pleasantly suprised the staff at reception were very helpful and courteous as w...See the full report
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The Hotel is tired and dated the reception staff are rude, the hotel manager is obviously incompentant in the job! the cleaners dont understand how to use a broom or a mop,so the cockroaches are in bliss!
This hotel should be downgraded from a 4 STA...See the full report
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Guayamina Hotel clean, food good and plenty of it. Problem with not defining Non-Smoking areas properly in the restaurant. Room set over entrance antrium so noisy, e.g. you could hear piano bar, coffee cups clinking etc from below. This went on unt...See the full report
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Stayed at the Guyarmina Princess in Dec 2003 absolutely excellent! The entrance is very impressive and as it was near christmas all the fabulous decorations were up and the place looked stunning. Very friendly and helpful staff. The food was excel...See the full report
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